Warranty
- What happens if I make after-market modifications to my OMTech product?
- What are my remedies if I suffer damages that exceed the cost of the defective product?
- What kind of damages are not covered by the OMTech warranty?
- What does "normal use" of the laser machine mean in the context of the warranty?
- If I upgrade to expedited shipping for a warranty replacement part, who pays for the extra cost?
- What is the process for returning a defective part under warranty?
- Are laser tubes and power supplies covered under the same warranty period as the machine itself？
- Can I transfer the OMTech warranty if I sell the machine?
- What support does OMTech offer after the warranty period expires?
- What is the policy for exchanges of defective or damaged items?
- Is there an extended warranty available for OMTech products?
- Who is responsible for shipping costs for warranty service?
- Does the warranty cover third-party products or software issues?
- Does the OMTech warranty cover repairs and replacements indefinitely?
- How can I obtain warranty service for my OMTech product?
- Are there any exclusions to the OMTech warranty?
- What is the warranty period for OMTech-certified (refurbished) CO2 laser machines?
- How long is the warranty period for new OMTech laser machines?
- What does the OMTech limited warranty cover?