Customer Service
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Do OMTokens expire?
Your points will expire after 12 months.
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I completed an activity but didn't earn points!
It can sometimes take a few minutes for us to process your activity and provide your points.
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Why did my account balance go down?
You, or someone you referred, canceled or returned a purchase.
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What happens if a friend I refer cancels or returns their order?
Your pending points will become canceled and will be removed from your account.
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Can I get points for my Offline/Clicklease order?
Yes, OMTech also gives points to those who finance their machine or place offline orders. Please send an email to support@omtechlaser.com, and we will assist in adding the points for you.
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How do I redeem points?
Depending on how many OMTokens you have, you can redeem them for gift cards, selected products, or redeem directly during checkout. To see all the ways you can earn points, see section Rewards.
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How do I earn points?
You can earn points for all sorts of activities, including referring friends, and making purchases. There's no limit to the amount of OMTokens you can earn. The more you collect, the more you save....
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What is OMTech Rewards Club?
OMTech Rewards Club is our loyalty program where you get rewarded everytime you shop. You’ll earn OMTokens for activities on our site, like referrals and purchases. You can use them to redeem gift ...
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Unboxing & Initial Set Up for OMTech K40+
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The Ultimate Guide to Laser Engraving Plastic
Laser engraving has emerged as a cutting-edge technique for personalizing or marking various materials, including a spectrum of plastics. Plastic is inexpensive, versatile, and relatively durable,...